The short version. Each offer is charged once, at the price on the page. PagAmerican LLC is the Merchant of Record, so it takes the payment, ships the jars and issues any refund. Sealed jars go back within 30 days of delivery, and anything damaged or wrong is replaced or refunded in full.
Sections
1. Who sells this
Horse Force Gelatin is produced and supplied by Horse Force Nutrition LLC, PO Box 12730, Ogden, UT 84412, United States. The sale itself runs through PagAmerican LLC, the Merchant of Record, which operates the checkout, charges the payment method, sends the receipt, supports the delivery, and processes returns and refunds. Expect a descriptor referencing PagAmerican on your statement.
2. Prices
Everything is priced in United States dollars, and the price that applies is the one on screen at checkout when the order goes in. The offers published on the Site today:
| Offer | Jars | Total | Per jar | Gummies |
|---|---|---|---|---|
| Two-jar | 2 | $114.00 | $57.00 | 60 |
| Three-jar | 3 | $141.00 | $47.00 | 90 |
| Six-jar | 6 | $222.00 | $37.00 | 180 |
United States shipping is already inside those figures. Prices and availability can move at any time, and a change reaches future orders only. Where a pricing, stock or typographical error surfaces, the affected order may be cancelled and anything charged refunded in full.
3. Charged once
Each offer is a one-time purchase for the quantity listed. The payment method is charged a single time, when the order is processed, and nothing further is taken afterwards. More jars later means a new order placed by you.
4. Taxes
PagAmerican calculates, collects and remits applicable transaction taxes as Merchant of Record, and displays them at checkout before payment. A tax levied specifically on you as the buyer remains yours to settle.
5. Ways to pay
Checkout accepts whatever methods PagAmerican presents at the time of purchase, major credit and debit cards included. The payment needs authorization from your issuer and acceptance by PagAmerican. Submitting payment details confirms they are accurate and that the method is yours to use.
Card details are typed into the PagAmerican checkout and processed there under PCI DSS requirements. Horse Force Nutrition LLC never receives, processes or stores full card numbers.
6. Accepting orders
An order is an offer to buy, and it may be accepted or declined for lawful reasons: stock, a pricing error, fraud and risk screening, quantity caps, or an address that fails verification. Acceptance arrives as a confirmation email carrying the order number, and the contract forms at that point. An order that cannot be accepted triggers a notice to you and no charge; anything already charged is refunded.
Orders are capped at 12 jars per customer per calendar month unless support approves more in advance.
7. Shipping
- Where: the 50 United States, the District of Columbia, and APO/FPO addresses. No international shipping at present.
- Dispatch: within 1–2 business days of acceptance. Weekend and United States federal holiday orders move on the next business day.
- Transit: usually 3–7 business days after dispatch, longer for APO/FPO.
- Cost: included in the prices on the Site.
- Tracking: emailed at dispatch. No tracking within 3 business days of your confirmation email means it is time to contact support.
Transit times are estimates, not promises. A delay caused by the carrier, the weather, or an address entered incorrectly at checkout is not grounds for refunding a delivered order, though support will trace any shipment for you.
Where a parcel returns to sender because the address was incomplete or nobody could receive it, support arranges a reshipment. A reshipment caused by an address error may carry an extra shipping cost, quoted to you before anything is charged.
8. Damaged, short or wrong
Check the parcel when it lands. A cracked jar, a broken seal, a missing item or the wrong product should reach support within 7 calendar days of delivery, with the order number and photographs of the parcel, the jar and the shipping label.
Confirmed cases cost you nothing: replacement or full refund of the affected jars, your choice, with no return shipping charged to you.
Where tracking says delivered and nothing arrived, tell us within 7 calendar days of that delivery scan so a carrier trace can start.
9. Returns
Sealed, unopened jars can come back within 30 calendar days of delivery. Since this is an ingestible product, an opened or unsealed jar cannot be returned or resold for health and safety reasons, unless it arrived damaged, defective or incorrect.
Start a return by contacting support with the order number and how many sealed jars are going back. Return instructions and a return address follow. Do not ship anything before receiving those instructions, since an unannounced parcel cannot be matched to an order.
- Change-of-mind returns: return shipping is on the customer, and original shipping is not refunded.
- Damage, defect or our error: return shipping is on us.
- Returns must be postmarked within 14 calendar days of the instructions being issued.
- Use a trackable service. A return that never arrives cannot be refunded.
10. Refunds
PagAmerican issues approved refunds to the original payment method, within 5 business days of the returned jars being received and inspected, or of a damage or error claim being confirmed. Banks and card issuers then take a further 5–10 business days to post the credit.
Partial returns refund proportionally, covering the price attributable to the jars sent back. Separately paid shipping comes back only where the return follows damage, a defect or our error.
No refund 15 business days after the confirmation email means it is worth contacting support with the order number so it can be traced.
11. Exchanges
Direct exchanges are not processed. For a different quantity, return the sealed jars under Section 9 and place a fresh order.
12. Chargebacks
Support resolves order problems faster than a dispute does, so contact us first. Filing a chargeback while a return or refund is already moving tends to slow everything down, because the funds sit with the card network until the dispute closes. Orders tied to fraudulent chargebacks may be reported to the network, and the customer may be declined for future purchases.
13. Who the product is for
Horse Force Gelatin is a dietary product for adults aged 18 or over. These statements have not been evaluated by the Food and Drug Administration, and this product is not intended to diagnose, treat, cure, or prevent any disease. Read the ingredient list and the caution text before ordering — the whole panel appears on the product page and on every jar. Pregnant or nursing mothers, children under the age of 18, and anyone with a known medical condition should consult a physician before use. Experiences differ and no particular outcome is promised.
14. Reviews
A customer review published on the Site comes from a verified purchase and appears without its substance being edited. We do not write reviews, do not buy them, and do not offer money, discounts or free product in exchange for a review or a rating. A review comes down only when it carries unlawful content, someone's personal data, or material unrelated to the product.
15. Support
Order status, delivery, returns and refunds go to PagAmerican support, through the Contact Us page on pagamerican.com.br, with the order number.
The product, the label and the ingredients go to us:
Horse Force Nutrition LLC
PO Box 12730, Ogden, UT 84412, United States
Email: support@horseforcegelatin.com
Phone: +1 (801) 555-0163, Monday to Friday, 9:00 AM to 5:00 PM Mountain Time
Emails are answered within one business day.